Privacy Policy

Terms and Conditions:

Welcome to Mentor Solutions, a medical distribution company specializing in serving cosmetic clinics in Canada. These Terms and Conditions (“Terms”) govern your use of our services. By accessing or using our services, you agree to be bound by these Terms.

 

  • Services:

Mentor Solutions provides medical distribution services tailored to cosmetic clinics in Canada. Our services include the distribution of cosmetic medical devices, equipment, and supplies.

 

  • Use of Services:

You may use our services solely for the purpose of procuring medical products and supplies for legitimate cosmetic clinic purposes in accordance with applicable laws and regulations.

You agree not to use our services for any unlawful or prohibited purpose or in any manner that could damage, disable, overburden, or impair our website or interfere with any other party’s use of our services.

 

  • Orders:

All orders placed through our website or by other means are subject to acceptance by Mentor Solutions.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.

 

  • Product Information:

We make reasonable efforts to ensure that the information provided on our website and in our product listings is accurate and up-to-date. However, we do not warrant the accuracy, completeness, or reliability of any product information.

 

  • Pricing and Payment:

At Mentor, our mission is to bring the best price to our customers at all times.  All prices are in Canadian Dollars (CAD). Prices for products and services offered by Mentor Solutions are subject to change without notice. 

Payment for orders placed through our website or by other means must be made in full at the time of purchase unless otherwise agreed upon in writing. We accept all major credit cards.

 

  • Delivery:

We will make reasonable efforts to deliver products to you in a timely manner. However, we do not guarantee delivery times and are not liable for any delays in delivery.

  • Returns and Refunds:

Please refer to our Return Policy for information about returns and refunds.

  • Intellectual Property:

All content included in our services, including text, graphics, logos, images, and software, is the property of Mentor Solutions or its licensors and is protected by Canadian and international copyright laws.

  • Limitation of Liability:

To the fullest extent permitted by law, Mentor Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of our services.

 

  • Indemnification:

You agree to indemnify and hold Mentor Solutions harmless from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of or relating to your use of our services or your violation of these Terms.

 

  • Governing Law and Dispute Resolution:

These Terms shall be governed by and construed in accordance with the laws of Canada. Any dispute arising out of or relating to these Terms or your use of our services shall be resolved exclusively by the courts of Canada.

 

  • Changes to Terms:

Mentor Solutions reserves the right to update or modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our website.

 

  • Contact Us:

If you have any questions or concerns about these Terms, please contact us at:

Mentor Solutions | 437-484-2913 | [email protected]

By using our services, you agree to abide by these Terms and any updates or modifications thereto.