Effective Date: August 10, 2025

Welcome to Mentor Solutions. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our services, you agree to comply with and be bound by these Terms.

Services

Mentor Solutions provides medical distribution services tailored to cosmetic clinics in Canada. We distribute cosmetic medical devices, equipment, and supplies in compliance with applicable laws.

Eligibility & Use of Services

• You may use our services only for legitimate cosmetic clinic purposes in accordance with all applicable laws and regulations.
• You agree not to misuse our services, engage in fraudulent activity, or interfere with the operation of our website.

Orders

• All orders are subject to acceptance by Mentor Solutions.
• We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.

Product Information

We make reasonable efforts to ensure product descriptions and information are accurate. However, we do not warrant that such information is error-free, complete, or current.

Pricing & Payment

• All prices are in Canadian Dollars (CAD) and subject to change without notice.
• Payment must be made in full at the time of purchase unless otherwise agreed in writing.
• We accept all major credit cards.

Delivery

• We will make reasonable efforts to deliver products promptly. Delivery times are estimates only, and we are not liable for delays.
• Mentor Solutions reserves the right to modify shipping costs as remote areas may incur additional freight charges.

Shipping Timelines

• GTA 1-2 days
• Ontario 1-3 days
• Quebec 2-4 days
• Maritimes 3-5 days
• Manitoba 2-4 days
• Saskatchewan/ Alberta 3-5 days
• British Columbia 4-5 days
• Northwest Territories 7-8 days

Please note that all orders placed after 2 pm will ship out the following business day.

Returns & Refunds

Please refer to our return policy for detailed return and refund guidelines.

Intellectual Property

All content on our website, including text, graphics, images, and logos, is the property of Mentor Solutions or its licensors and is protected under Canadian and international copyright laws.

Limitation of Liability

To the maximum extent permitted by law, Mentor Solutions is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Indemnification

You agree to indemnify and hold Mentor Solutions harmless from any claims or expenses arising from your violation of these Terms.

Governing Law

These Terms are governed by the laws of Canada. Any disputes will be resolved exclusively in Canadian courts.

Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with an updated effective date.

Contact Us

Mentor Solutions
1‑437‑484‑2913
info@mentorsolutions.ca